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zazzle customer service

You hear from everybody these days that the art of customer service is dead, this is apparently not so with and Disney, in an effort to get a T-shirt done in time for lotus Sphere, i ordered it and had it emergency ups’ed to the hotel in Florida, alas it did not arrive in time (to be fair i only gave them a couple of days), i gave a mental shrug and counted it as a lost gamble, a couple of weeks later i get a email from zazzle customer service saying that they had had the T-shirt returned, and that i had been given a full refund including postage, a complete surprise (if one that makes me feel slightly guilty)

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