Consumer Credit Act 1974

Provides a uniform system of controlling all forms of credit supplied to individuals (including sole traders and partners). Controls lending through licensing and also controls individual credit agreements. Policy loans, ‘topping up loans’ and house purchase loans are within the Act.

Consumer health alliances

Regional, private, nonprofit components of managed care systems that purchase health care benefit packages for small employers and individuals. They act as cooperatives between government and the public so that health plans in a region conform to federal benefits and quality standards and keep costs within a mandated budget. They enroll individuals, collect premiums, purchase enrollee’s insurance from participating health plans, and enforce rules that manage health plan competition. Also referred to as alliances, health insurance purchasing cooperatives (HIPCs), health insurance purchasing corporations, health alliances, regional health alliances, health plan purchasing cooperatives (HPPC), or purchasing group.

Consumer legal expenses cover

Often an extension in household policies covers the insured and his family in respect of legal expenses involved in taking or defending legal action in a range of civil disputes (personal injury/personal goods; consumer protection; residential; employment; tax) up to £50,000. Defending certain criminal proceedings, e.g. motoring offences, may also be covered. Motoring prosecutions are also covered under motor legal expenses policies.

Consumer Protection Act 1987

Part I imposes strict liability on producers (manufacturers, raw material suppliers, importers being first importers into the EC, ‘own branders’ and ‘forgetful suppliers’, e.g. a retailer who fails to supply the identity of the producer) for defective goods that cause personal injury and damage to private property over £275. Section 4 sets out six defences to strict liability, notably the ‘state of the art’ defence. Part II has been largely superseded by the General Product Safety Regulations 1994 under which safety is assessed by factors such as relevant British or European standards. A breach is a criminal offence; product liability insurance covers prosecution defence costs.

Consumer sale

A sale when the person buying ‘deals as a consumer’ with a business. Exclusion clauses of the implied terms of fitness for purpose and satisfactory quality are not permitted (Unfair Contract Terms Act 1977). The Unfair Contract Terms Act 1977, s.12: a person deals as a consumer if (a) he neither makes the contract in the course of business nor holds himself out as doing so; and (b) the other party makes the contract in the course of business; and (c) the goods are of a type ordinarily supplied for private use or consumption.