Clearinghouse

Independent organization that receives electronically transmitted insurance claims from the physician’s office, performs software edits, routes, and transmits the claims to various insurance carriers. Also see health care clearinghouse.

Clerical error

Minor omission or error in form or content on Medicare Part A or Part B claims, such as missing data items (provider number or date of service). Omissions do not include failure to bill for certain items or services or third-party payer errors.

Client

1. Person who is the recipient of a professional service. 2. Recipient of health care. 3. Patient. 4. System (software running on a piece of hardware) that initiates the process or requests services in a client/server computing arrangement.

Client agreement

FSA rule (Conduct of Business 4.2.7 R) requires a firm intending to conduct designated forms of investment business with UK private clients to enter into a client agreement. The client must sign the terms of business or he must have consented to them in writing.

Client money

Authorised firms are bound, unless risk transfer applies, by the FSA to segregate all client money on a daily basis in accordance with the client money rule 4 in the Client Asset Sourcebook for designated investment business and rule 5 for general insurance. For investment business this means segregating money belonging to the client held either as free money or settlement money. For general insurance, client money usually means premiums received from a customer but also covers return premiums and claims money if received for the client. Money received by general insurance intermediaries, other than under a risk transfer agreement, must be segregated in a statutory or non-statutory trust meaning the money is ‘ringfenced’ and therefore beyond the reach of the intermediary’s creditors.

Client/server system

Computer configuration that allows several local area network–based workstations (clients) to share access to a more powerful server computer, as might be used in a health care management plan. Processes are divided between two systems (client and server) that work together to perform a task such as obtaining information from a database.