Enrolled dependents

Eligible individuals under a member’s family coverage who have applied and been accepted for membership in a health insurance plan (i.e., spouse and children of the insured). Under some insurance policies, parents, other family members, and domestic partners may be insured as dependents.

Enrollee

1. Person eligible for service as either a subscriber or a dependent of an insurance plan. 2. Individual or employer who becomes a member or subscribes to a health insurance plan or program. Also called beneficiary, enrolled patient, insured, member, policyholder, policy owner , or subscriber .

Enrollee hotlines

Toll-free telephone lines, usually staffed by the State or enrollment broker, that beneficiaries may call when they encounter a problem with their managed care organization. The people who staff hotlines are knowledgeable about program policies and may plan an “intake and triage” role or may assist in resolving the problem.