Process of negotiating and signing an agreement between a managed care plan and provider in which the provider agrees to give medical services to the plan’s members.
Insurance Encyclopedia
provider customer service program (PCSP)
Quality program that all Medicare contractors (fiscal intermediaries and regional carriers) are required to have. Contractors must have tools in place to assist physicians and their staff in understanding and complying with Medicare’s operational processes, policies, and billing procedures.
Provider directory
Reference book for members of a managed care plan that alphabetically lists institutions, freestanding surgical centers, and providers who participate in the plan.
Provider discounts
Reduced fees for medical services that are negotiated with providers who participate in managed care programs.
Provider excess
Specific total stop loss coverage that is extended to a provider instead of a payer or employer.
Provider excess of loss
Reinsurance for providers of health care services under capitation contracts, e.g., coverage limiting financial risk of health care providers for individual patients if the cost of care exceeds a predetermined limit.
Provider fraud
Type of medical insurance fraud that is committed by a provider on a patient’s insurance claims so that he or she can obtain benefits in excess of their medical expenses. Also see individual fraud and fraud.
Provider health plan
See: provider-sponsored organization (PSO).
provider identification number (PIN)
See: provider transaction access number (PTAN).
Provider network
1. Groups of medical providers who give service to managed care plan members and deliver care inexpensively to control health care costs. 2. Providers with whom a Medicare+Choice organization contracts or makes arrangements with to furnish covered health care services to Medicare enrollees under a Medicare+Choice coordinated care or network medical savings account (MSA) plan.