Know your customer

FSA’s COB Rule 5.2 requires a firm to take all reasonable steps to elicit the personal and financial information needed to enable them to discharge their services properly from the client’s perspective. See FACT FINDING.

Know Your Customer (KYC)

All rigors of KYC process are meant to weed the bad, illegitimate customers out and to protect the good, legitimate ones. Knowing a customer is a basic need of insurance companies. KYC Process involves identifying, validating and verifying the customer’s information so as to ensure that the customer is genuine and legitimate and does not have any fraudulent intentions. The KYC involves collecting the customer’s photograph, identification rpoof and address proof and verifying the same. This may involve photo id proof such as Passport, Driving Licence, PAN Card, Voter Identity Card, Employee Identity Card, Senior Citizen Card, Adhar Card. As for address it may be Electricity Bill, Bank or Post Office SB A/c Passbook, Telephone bill, Lease Agreement, Mobile Bill, Letter from Employer mentioning Employee’s address, Ration Card, Passport, Cooking Gas Connection Card etc.