Definition:
A phrase used when an issue or difficulty, suddenly resolves itself, with no explanation of what was done to resolve it and no indication of what caused the issue in the first place.
Explanation:
This may be maligning people, but this tends to happen in IT more than any other part of a corporation. A problem that’s been happening persistently or suddenly effects one part of the business, will suddenly miraculously start working often with the phrase, “oh, just try again”, and suddenly, the problem has gone away. No one is able to tell you what has been changed. It’s just fixed and there is always an overtone of “Well It’s working now. No point in chasing down the why”
In context, this phrase is often used on the next management meeting. and is a very sarcastic and corporate way of saying, “We don’t believe you. We know you’re lying to us. Tell us what you bloody fixed.” This desire isn’t just for witch hunting, but so that we know what to go looking for next time it breaks. Without a root cause these things just happen time and time again.
Disclaimer: As always these posts are not aimed at anyone client or employer and are just my personal observations over a lifetime of dealing with both management and frontline associates.