A traditional Xmas

Ah, i do love a old fashioned Xmas, this year i sent my children’s presents to my solicitor to pass to my children’s solicitor, so that they can formally be informed that their father is thinking about them during the season of good will, as previous years presents have all ‘not arrived’, a fact that i was unaware off until recently….i can just imagine Bing Crosby singing about it with his friends round the open fire.

help for anyone wanting a good pair of headphones

Now i would not have blogged on this but i have been advised to do so, i had a long suffering pair of giant Sennheiser headphones which i loved, however due to me treading on them and the fact they are a legacy from a former person in my life, i really wanted a new pair for xmas, the love of my life tried a couple of companies but they both failed her miserably, so with time running out i did a quick google search, up came http://www.hifiheadphones.co.uk/, a clean easy website with very clear postal descriptions and times (somewhat important in the run up to xmas), but also a prominent 0800 advice phone number (note to the US reader that a 0800 number is toll free in the UK), thinking i had nothing to waste trying it, i phoned them up, i was quickly answered by a bloke whom i explained my problem to and said i needed a replacement to my old “280’s”, he immediately knew what i was talking about, and presented me with a number of choices and which would be best for which circumstances (including money saving tips on based on performance rather than looks), after the most pleasant 5 minutes of informative customer service i can remember, i told my love what he advised and she dully ordered them from him, they arrived dead on time (even after some credit card fun due to the normal address joys caused by the bank)…the headphones have turned out perfect

People talk a lot about customer service, and competent staff, but its only after you experience them done properly, that you realise everyone else is being rubbish.

Begging Paul Mooney’s Forgiveness

I say Mr Mooney as he is the highest level admin i know, and im hoping he can put in a good word with the gods of notes admins for me before i die.

my crime (or rather sin), is that i have taken to gluing adminP requests together by hand, when the proper process gets on my nerves, the latest one (in this case a change password on a domino directory request, which i wanted to generate immediately but i had already send no to the password change prompt for that day), consisted of me copying out a completed adminP request from the live domain and then over writing fields from a local one i generated on my dev domain, leaving only the security fields in place (i love scanez), then pasting it back into the live domain admin4.nsf

I am prepared to take my punishment(hangs head in shame)

A programmers secret

One of my major client’s developers has been off ill the last couple of days but who despite vomiting, the shits and a very bad back is managing to do a hell of a lot of work, when enquiries were made as to his ability to do so, his response was:

“That’s because I’m channelling the spirit of Xmas past, who, as it turns out, is quite a good programmer”

I tell you, with this office you just cant make it up!