1. Under the FSA’s Conduct of Business rule 6.7, it is the period allowed to a customer following his receipt of the statutory notice during which he may cancel his investment agreement. The period allowed in the case of life policies, pension contracts, appropriate personal pensions and other cancellable investment agreements varies between 14 and 30 days (www.fsa.gov.uk). 2. Periods of reflection are also allowed under the Consumer Protection (Distance Selling) Regulations, and this has implications for those selling insurance over the Internet and by other distance methods. 3. The cancellation rights of retail customers buying general insurance products are contained in Chapter 6 of the FSA’s Insurance: Conduct of Business Sourcebook. ICOB allows 30 days for pure protection contracts and 14 days for general insurance.
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A period during which one has agreed to enter into a transaction such as a health insurance agreement may withdraw without penalty.