Written request made to an insurance company to locate the status of an insurance claim (i.e., claim in review, claim never received, clarification about something related to the member’s health plan) or general information such as deductible or entitlement. Also called inquiry . An inquiry is not a complaint.
Insurance Encyclopedia
Tracer methodology
Review system in hospital facilities used by The Joint Commission surveyors in which they randomly select patients, obtain their medical records, and then trace the path of the patients by visiting the units, sites, or departments in the exact sequence, when possible, that the patients experienced. The surveyor talks to the direct caregivers who provided care and treatment to the patient. The Joint Commission assesses care and compliance with relevant standards related to operational systems and processes based on actual experience of the patients.
Tracers
Tracer is defined as a person whose business or work is the tracing of the missing property, parcels or persons.
Tracing file
Electronic reminder method used to track pending or resubmitted insurance claims and to telephone or send inquiries about nonpayment. Also called a suspense, follow-up file , or tickler file . Also see tickler file .
Tracing services
1. Tracing service provided by Opra through Pensions Registry Scheme. It helps former pension scheme members track pension scheme memberships relating to earlier employment periods. Mergers and acquisitions over time may make tracing former memberships difficult for individuals. 2. DWP runs a tracing service to help schemes trace information on their deferred pensioners. 3. Employers’ Liability Code.
Tracking
A carrier’s system of recording movement intervals of shipments from origin to destination.
Trade
A term used to define a geographic area of specific route served by carriers.
Trade association clauses
The International Underwriters’ Asssociation has drafted standard clauses for a number of trade associations to give them the comprehensive cover they require. The trades affected include: rubber, timber, coal, sugar and flour.
Trade contents
This term often appears as an insured item under the combined policies effected by small businesses. It may bring together in one sum stock, trade fixtures, fittings and machinery. An alternative is to cover stock separately while combining other forms of trade property into a single figure under the title trade contents.
Trade endorsements
Endorsements to reflect the requirements of a trade, or category of risk, within a particular trade. They may be restrictive or expansive. See RESTRICTIVE ENDORSEMENTS.