Cost-benefit analysis

Evaluation method that measures the insurance program’s economic benefits to the program’s medical care over a period of time expressed in dollar amounts. This is done to see if future health care costs can be reduced and earnings increased because of improved health of the members of a health plan.
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Procedure for comparing the costs of any proposal with the benefits of that proposal, in order to determine the proposal’s relative value.

Counseling

Discussion between the physician and a patient, family, or both concerning the diagnosis, recommended studies or tests, treatment options, risks, benefits of treatment, patient and family education, and so on. See also E/M counseling and psychiatric counseling.

Counselor

Person who assists the patient by obtaining information and identifying the amount that health insurance pays for a specific medical service and determines the amount the patient is responsible for paying. Also known as patient account representative or patient service representative .