1. Face value of an insurance policy or annuity and any additions payable at maturity or death. 2. Under Medicare Secondary Payer guidelines, money obtained as a result of a transaction that is in the possession of the party to whom it was intended.

Goal-directed, interrelated series of actions, events, mechanisms, or steps.

Methodology used to make changes for the better to a procedure through the use of continuous quality enhancement and cost and productivity improvement standards or goals. Also referred to as process management.

Gauge that measures a goal-directed, interrelated series of actions, events, mechanisms, or steps.

Time period it takes an insurance carrier to process an insurance claim from when it is received by the carrier until it is approved for payment. Payment for manual claims is within 4 to 12 weeks and as little as 7 days when transmitted electronically.

Under Medicare Secondary Payer guidelines, the attorney fees and other costs that are related to obtaining a settlement that are borne by the individual against which the Centers for Medicare and Medicaid Services (CMS) seeks to recover.

New insurance policies (volume) or existing premiums that are ascribed to an insurance agent, broker, or group representative.

Measurement of the increased or deceased rate of resources that an organization uses to produce a unit of output.

Spending aimed at increasing contractor operational efficiency and production through improved work methods and application of technology.