quality management (QM)

Process to determine the quality of medical care, develop and monitor a standard of quality, introduce improvements, and maintain a desired level of excellence. Also referred to as quality program, performance improvement program , or performance management program .

Quality of life

1. Measure of the best possible energy that endows a person with the power to cope successfully with the full range of challenges faced in the real world such as personal security, degree of independence, and self-sufficient decision-making. 2. Individual’s expressed satisfaction with the current life situation.