ICA was founded in 1909 to promote efficiency, effectiveness, and high standards of performance in claim administration by member companies; provide a forum for research, education, and the exchange of ideas relating to various aspects of claim administration; and devise and effect measures for the benefit of policyholders and beneficiaries in matters relating to claims. ICA has been at the forefront of addressing a broad range of life, health, and disability claim issues including those relevant in the day-to-day operation of claim departments. The ICA provides a forum for information exchange and a program of education tailored to the needs of its member life and health insurance companies, reinsurers, managed care companies, TPAs, and Blue Cross and Blue Shield organizations worldwide.