Activities set out in the Regulated Activities Order 2001 as amended. The activities are: (a) introducing, proposing or carrying out other work preparatory to the conclusion of contracts of insurance; (b) concluding contracts of insurance; (c) assisting in the administration and performance of contracts of employment, particularly in the event of a claim. The FSA does not intend to regulate claims handling on behalf of insurance companies, expert appraisal or loss adjusting. Travel insurance sold as part of a holiday package is not a regulated mediation activity. See INSURANCE MEDIATION DIRECTIVE.