Materials likely to take fire and burn. The actual materials that insurers consider will ignite first are: waste and rubbish; combustible elements in structure and fittings; electrical insulation; textiles; flammable liquids; packing and wrapping.

For FSA purposes, it is a policyholder or potential policyholder who is not a retail customer. At the pre-sale stage commercial customers must be given sufficient information to enable them to make an informed decision about the proposed contract including details of premiums, fees and charges. Post-sale the policy document must be supplied promptly and notification of renewal or nonrenewal must be given in good time before expiry. Intermediaries must also disclose their commission if requested. Certain commercial customers are eligible complainants from a complaints perspective. See CUSTOMER TYPES.

Fidelity guarantee insurances indemnifying the insured against financial loss resulting from acts of dishonesty by employees. Collective policies cover named employees with separate amounts for each. Floating policies cover unnamed employees up to one overall amount. Blanket policies guarantee the staff generally. Positions policies guarantee the position (e.g. chief accountant) and not the individual by name. The insurer considers the previous history of named employees and, in all cases, the type of work undertaken and the system of check.
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Insurance policies provides to reimburse employers defrauded by employers.

Provides businesses with legal advice and covers legal expenses to enforce or defend legal rights in a range of disputes. Cover is available under various sections: court attendance expenses; tax/VAT disputes; prosecution defence; data protection liability; contract disputes; personal injury or property claims; premises disputes; employment disputes and awards; licence disputes.

A general term referring to the insurance of goodscarrying vehicles, buses and coaches, agricultural and forestry vehicles, mobile plant and other special types.

ICOB Rules require insurance intermediaries dealing with general commercial customers to disclose, if requested to do so, their commission plus any commission received by any affiliated companies. See DISCLOSURE 4.

The shipowner ordinarily carries the cost of hauling the vessel for maintenance, but the insurer pays when the ship is brought in for insurance repairs. Consequently when the shipowner arranges maintenance to coincide with insurance repairs, the haulage charge is ‘common’ to both causes and is therefore shared between the shipowner and the insurer.

Defined in the Hotel Proprietors Act 1956. Essentially an establishment open to ‘all and sundry’, which does not pick and choose its guests. Special responsibilities attach to its proprietor including strict liability in respect of the property of guests who have booked sleeping accommodation. However, innkeepers who have displayed a statutory notice in pursuance of the Act benefit from limited liability.

Refers to the investment of two or more pension schemes being managed by a single employer or a group of associated employers. It does not create a pooled fund.